Shipping policy

Shipping & Delivery

  • Orders are processed and shipped within 1–3 business days. Weekends and holidays are not business days.

  • Once shipped, carrier delays due to weather, holidays, or other circumstances are outside our control.

  • Customers are responsible for providing a complete and correct shipping address at checkout.

  • If a package is returned due to an incorrect/incomplete address provided by the customer, the customer is responsible for reshipping costs.

  • Once tracking shows delivered, please check your mailbox, porch, household members, neighbors, or mailroom before contacting us.

  • Packages reported as lost, stolen, or misdelivered may require a carrier investigation before a resolution is provided.

  • Original shipping charges are non-refundable once an order has shipped.

Please double-check your shipping address before completing your purchase.