Shipping policy
Shipping & Delivery
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Orders are processed and shipped within 1–3 business days. Weekends and holidays are not business days.
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Once shipped, carrier delays due to weather, holidays, or other circumstances are outside our control.
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Customers are responsible for providing a complete and correct shipping address at checkout.
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If a package is returned due to an incorrect/incomplete address provided by the customer, the customer is responsible for reshipping costs.
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Once tracking shows delivered, please check your mailbox, porch, household members, neighbors, or mailroom before contacting us.
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Packages reported as lost, stolen, or misdelivered may require a carrier investigation before a resolution is provided.
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Original shipping charges are non-refundable once an order has shipped.
Please double-check your shipping address before completing your purchase.